Buying A Fireplace Mantel

One of the questions I get the most is "How does this work?” Buying things sight unseen is a big commitment. We try our hardest to make it real easy for you. What I like to tell people is if you like what you see on our website, you will love what you actually get. We really do undersell our products. Fireplace Mantels are a perfect example. What you see online is a wet piece of wood. What you actually get is a beautiful, polished Fireplace Mantel.

If you read the comments posted throughout our website, there is some reassurance. I can honestly say in my 15 years of working here, I've only had one un-happy customer. We shipped him two packages one day, just in time to make his deadline. But for some reason Fed Ex only delivered one of them. So I like to think it was out of our control. It is also the only package that they've ever lost on me.

Most of our mantels are cut from logs, as opposed to the roots of the tree. Usually we cut Fireplace Mantels from some of the first and last cuts on a log. These tend to be cut thicker than slabs from the middle of the tree. This can sometimes give you a nice sloping Live Edge. Mantels cut from the middle of the log tend to have a straight up and down face to them. All of our mantels are one-of-a-kind., which is why we have ten pages on our website dedicated to just Fireplace Mantels. When choosing a mantel, you shop according to size, and character. Often you will find one you just have to have based on the character. We can then cut it down to your size requirements and finish it accordingly.

We also produce a line of Custom Mantels. These can be found on page 5 in our mantel section. These are actually carved out of pieces from the center of the tree. They tend to have a really nice Heartwood Grain. These can be produced in any size you would like. If you don't see something that is just right for your project, then it's time to give us a call. Only a very small part of our inventory is actually online. We have thousands of them in stock. If you give us a call and tell us what you are looking for, we will then find a piece that will work and send you pictures. We even sell unfinished mantels if you want to handle the finishing yourself.

Once your mantel had been cut to size and finished, we are also able to provide photos of you finished mantel prior to shipping. We do this in a well lit environment, usually outside, weather permitting, and will get your final approval of the work prior to shipping. This way you have before and after pictures of your new mantel, and you know exactly what you will be receiving.

Usually our work schedule is two to three weeks out. Depending one where you live determines how long it will take for you to receive your mantel after it ships. We do ship everything FedEx. Ground shipping is never more than $150, but if your finished product weighs more than 150 pounds, it will have to go Freight. We do in fact get a substantial discount off of regular Fed Ex rates, so shipping anywhere in the US is usually pretty economical. We are happy to get you a shipping quote for those larger mantels.

If you have any questions, please be sure to give us call in the office at Redwood Burl Inc. We can almost always be reached at 707-826-9663, even on the weekends.